--- title: "5 Star Review By Melissa Brown" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" date: "2026-09-21T07:26:29+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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[ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/84/monday-special-1-8484bc6f.png) - 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My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13864-great-guy--great-plumber-reasonable-rates-we-had-strange-roots-deep-into-our.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ sol alicea ★★★★★ Nick came in a timely manner. Very knowledgeable and professional. Reasonable in pricing. Today was my estimate and looking forward to do business with him. Great customer service. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13731-nick-came-in-a-timely-manner-very-knowledgeable-and-professional-reasonable-in-pricing-today.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ Sarah V ★★★★★ I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [ Ann Marie Hansford ★★★★★ Amazing job.. courteous, timely, neat and organized. Highly recommend.. Repaired clogged drain, and then replaced kitchen pipes and installed new disposal.. definitely use again! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13845-amazing-job-courteous-timely-neat-and-organized-highly-recommend-repaired-clogged-drain-and-then.html) - [ Spencer DeBeers ★★★★★ Colin is the best plumber around. He is quick, and picks up the phone to give great service right away. If you have any plumbing issues make sure to call Colin first. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13899-colin-is-the-best-plumber-around-he-is-quick-and-picks-up-the-phone.html) - [ Katie Rowley ★★★★★ They were very quick with fair, honest pricing. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13729-they-were-very-quick-with-fair-honest-pricing.html) - [ Claudia Reed ★★★★★ Colin was amazing! He was timeley, reasonably priced, and really good with communication. I plan on using him for future work! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13874-colin-was-amazing-he-was-timeley-reasonably-priced-and-really-good-with-communication-i.html) - [ Mike Munier ★★★★★ Nick from Collin the plumber came out very fast (same day), was extremely professional and did and an amazing job! He had the job fixed within minutes. Was super kind and would definitely recommend... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13776-nick-from-collin-the-plumber-came-out-very-fast-same-day-was-extremely-professional.html) - [ Becca Leonard ★★★★★ Colin is amazing! He has helped us with 2 different jobs in our almost 100 year old house. There is no job too big for him! Not only is he extremely good at what he does, but he is clearly passiona... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13877-colin-is-amazing-he-has-helped-us-with-2-different-jobs-in-our-almost.html) - [ Jordan Cohen ★★★★★ Young professional, running his own company. Came here, the day before christmas eve to get us out of a jam. Such a nice guy and he did quick professional quality work. I cant recommend him enough. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13691-young-professional-running-his-own-company-came-here-the-day-before-christmas-eve-.html) - [ Joel Craddock ★★★★★ I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html) - [ Darryl Wong ★★★★★ "Colin is hands down the best plumber in the area! His expertise, professionalism, and dedication to getting the job done right are unmatched. Whether it's a small repair or a major overhaul, Colin... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13786-colin-is-hands-down-the-best-plumber-in-the-area-his-expertise-professionalism-and.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ Denise Gerken ★★★★★ Colin was prompt to reply to my initial inquiry, prompt to complete the job and did the job well!! He is very professional and knowledgeable not to mention very fair with cost. I will use him again... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13865-colin-was-prompt-to-reply-to-my-initial-inquiry-prompt-to-complete-the-job.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Melissa Brown", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Went into the basement to turn on the water access outdoors for the season and the valve started leaking. My boyfriend was at work so I called around in a panic. Colin answered right away and asked me a few questions to assess what was going on. Older home with older plumbing he figured it was an easy fix but instead of trying to explain it over the phone, since I was clearly in a panic, he came right over to give it a look. Luckily it was just a loose nut that needed to be tightened. And told me what to do to prevent this in the future. Made sure the water was turned on outdoors before he left. Grateful for his kindness to a new home owner and he will definitely have all my plumbing business in the future!", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13670-went-into-the-basement-to-turn-on-the-water-access-outdoors-for-the-season.html", "datePublished": "2022-10-02T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Melissa Brown", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```