--- title: "5 Star Review By ImTol3y" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html" date: "2026-09-21T02:31:41+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing and suggestions. Found out our pipes were rooted. Did a great job and kept everything clean. No more flooding and water has been running smoothly since. Will definitely be using again if anything else comes up! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13717-colin-was-very-prompt-to-my-request-for-service-and-his-colleague-nick-showed.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Vicky Sinclair ★★★★★ I have gone with Colin the plumber multiple times. Each time the service has been great. Each person I have worked with has been professional and well mannered. They always give you the quote/estim... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13741-i-have-gone-with-colin-the-plumber-multiple-times-each-time-the-service-has.html) - [ Jeanette ★★★★★ I can't say enough about the company and the professionalism of the staff. They have been a lifesaver for a botched job by another non-professional company! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13852-i-cant-say-enough-about-the-company-and-the-professionalism-of-the-staff-they.html) - [ Kimberly Roth ★★★★★ All I can say is thank you, I’ll definitely see you soon for more work!! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13867-all-i-can-say-is-thank-you-ill-definitely-see-you-soon-for-more.html) - [ Josh Kaplan ★★★★★ Colin is very professional and does quality work. He was not only responsive when we called due to a toilet leak, but he walked us through everything we needed to know to make sure we fully underst... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13669-colin-is-very-professional-and-does-quality-work-he-was-not-only-responsive-when.html) - [ Bruce Benson ★★★★★ Knowledgeable, fast, thorough, excellent service. Affordable pricing. Going to have him do other jobs soon. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13871-knowledgeable-fast-thorough-excellent-service-affordable-pricing-going-to-have-him-do-other-jobs.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) - [ Pam Salpini ★★★★★ Colin was awesome. I called on Thursday and he came on Saturday which is my only day off. He is very professional and courteous. I would definitely recommend him!!! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13768-colin-was-awesome-i-called-on-thursday-and-he-came-on-saturday-which-is.html) - [ Apolonnia Veras ★★★★★ Fast response, great service , and genuinely cares. Happy to refer to anyone needing Plumbing Services!! Thank You Colin!! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13683-fast-response-great-service--and-genuinely-cares-happy-to-refer-to-anyone-needing.html) - [ Kelsey Guida ★★★★★ We were having some issues with our garage draining system which was causing water to pool on our garage. Colin was quick, professional, and got the job done in only an hour and a half! He explaine... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html) - [ R. Allen ★★★★★ Colin was quick to respond to a late night call; very professional; skilled workmanship; an excellent communicator. I highly recommend Colin the Plumber. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13770-colin-was-quick-to-respond-to-a-late-night-call-very-professional-skilled-workmanship.html) - [ ImTol3y ★★★★★ Called Colin about my basement flooding two weeks due to all the heavy rain we’ve been having. Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing an... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html) - [ Natalie D'Angelo ★★★★★ Unfortunately our water tank had stopped working and of course being 3 days before christmas, we panicked. Colin was there that night to install a new tank and for that we are so grateful! He was q... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13860-unfortunately-our-water-tank-had-stopped-working-and-of-course-being-3-days-before.html) - [ Tyler Goodwin ★★★★★ The amazing work speaks for itself, but more importantly he is a great guy. Could not recommend him enough. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13713-the-amazing-work-speaks-for-itself-but-more-importantly-he-is-a-great-guy.html) - [ Lori Infantino ★★★★★ I had a screw stuck my garbage disposal, I called Colin , Nick came the next day gave me options with fair prices . It was a quick fix and reasonably good price . Great job by Nick who was friendly... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13785-i-had-a-screw-stuck-my-garbage-disposal-i-called-colin--nick-came.html) - [ Peter Skelton ★★★★★ Colin is responsive, professional and takes the time to explain the cause of the issue and the possible solutions. Excellent customer service and the highest level of skill ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13804-colin-is-responsive-professional-and-takes-the-time-to-explain-the-cause-of-.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By ImTol3y", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Called Colin about my basement flooding two weeks due to all the heavy rain we’ve been having. Sent Nick out to our house and he was amazing. Broke things down on what’s going on. Talked pricing and suggestions. Found out our pipes were rooted. Did a great job and kept everything clean. No more flooding and water has been running smoothly since. Will definitely be using again if anything else comes up!", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13716-called-colin-about-my-basement-flooding-two-weeks-due-to-all-the-heavy-rain.html", "datePublished": "2023-07-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "ImTol3y", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```