--- title: "5 Star Review By Kim Olfano" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html" date: "2026-09-21T02:30:48+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - [ Toilet Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ Sump Pumps](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/sump-pump-west-henrietta.html) - [ Commercial Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ New Water Lines](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/new-water-line-west-henrietta.html "Trenchless Water Line Installation West Henrietta | Trenchless Water Line Repairs West Henrietta") - [ Water Quality Solutions](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/water-softeners-west-henrietta.html) - [ Accessibility Upgrades](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/accessibility-bathroom-remodel-west-henrietta.html) - [ Bathroom Remodeling](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/bathroom-renovations-west-henrietta.html) - [ Drains](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ Drains & Sewers ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/drain-sewer-cleaning-repairs-west-henrietta.html) - [ Trenchless Sewer Relining](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/sewer-pipe-relining-west-henrietta.html) - [ Septic](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/septic-system-services-west-henrietta.html) - [ Relining](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/sewer-pipe-relining-west-henrietta.html) - [ Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta.html) - [ Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/repair-water-heater-west-henrietta.html) - [ Tankess Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ Why Colin](https://west-henrietta.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://west-henrietta.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://west-henrietta.colintheplumberllc.com/west-henrietta-ny-plumbing-contractors.html) - [ Careers](https://west-henrietta.colintheplumberllc.com/careers.html) - [ Call Us](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ad/sunday-special-1-ad720627.png) - ![Fast, On-Time Plumbing Service In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In West Henrietta*](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Kim Olfano Colin is reliable, professional, took time to explain step-by-step what he was doing and delivered quality and excellent service! Highly recommend for any kind of plumbing needs! Thank you, Colin! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13778-my-hot-water-heater-decided-to-give-up-the-ghost-on-new-years-eve.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13776-nick-from-collin-the-plumber-came-out-very-fast-same-day-was-extremely-professional.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Joel Craddock ★★★★★ I was introduced to Colin through my best friend, which gave me additional trust right away, as we all know our friends would never refer someone they would not use themselves. I needed a couple of... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13671-i-was-introduced-to-colin-through-my-best-friend-which-gave-me-additional-trust.html) - [ Trevor Lake ★★★★★ I would highly recommend Colin The Plumber if you find yourself in need of a professional, Knowledgeable and Fair Plumber. I will definitely be calling him again if needed ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13696-i-would-highly-recommend-colin-the-plumber-if-you-find-yourself-in-need-.html) - [ Samuel P ★★★★★ Colin and Nick helped me out so much with a plumbing service! Colin was very helpful in letting me explain my unique plumbing situation, and was able to stay in contact with me throughout the next ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13755-colin-and-nick-helped-me-out-so-much-with-a-plumbing-service-colin-was.html) - [ Your Affordable Coach ★★★★★ Friendly, polite and professional! Thank you Colin, for being honest and trustworthy! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13798-friendly-polite-and-professional-thank-you-colin-for-being-honest-and-trustworthy.html) - [ Sarah McCrackan ★★★★★ I highly recommend that you reach out to Colin The Plumber! We worked with Nick. We had a couple plumbing issues after moving, and Nick saved the day. He was there quickly and explained what was go... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13780-i-highly-recommend-that-you-reach-out-to-colin-the-plumber-we-worked-with.html) - [ Colleen Barbato ★★★★★ Colin responded immediately to help fixed my plumbing issue at my rental property. He promply called me back, and fit me in to his busy schedule. He quickly assessed the situation which eased my st... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13663-colin-responded-immediately-to-help-fixed-my-plumbing-issue-at-my-rental-property-he.html) - [ Denise Gerken ★★★★★ Colin was prompt to reply to my initial inquiry, prompt to complete the job and did the job well!! He is very professional and knowledgeable not to mention very fair with cost. I will use him again... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13865-colin-was-prompt-to-reply-to-my-initial-inquiry-prompt-to-complete-the-job.html) - [ John H ★★★★★ Professional in every sense. Prompt, clean work, finished job, leaving everything in order and excellent use of technology (answered with live operator, used text to maintain communication every st... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13842-professional-in-every-sense-prompt-clean-work-finished-job-leaving-everything-in-order-and.html) - [ Michelle Swider ★★★★★ Colin and his team were great! Excellent work and easy to work with. 10/10 ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13822-colin-and-his-team-were-great-excellent-work-and-easy-to-work-with-1010.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ david price ★★★★★ Very professional crew. Responded in a timely manner and kept me posted every step of the way. Very impressed by Nick, Colin and Mark. If you need a plumber don't hesitate to call Colin The Plumber. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13812-very-professional-crew-responded-in-a-timely-manner-and-kept-me-posted-every-step.html) - [ Ellen Monroe ★★★★★ Colin and his crew did an amazing job for us! Our bathtub drain was leaking into our kitchen ceiling and they quickly fixed it and gave us a new drain! They are quick, processional, clean, and reas... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13791-colin-and-his-crew-did-an-amazing-job-for-us-our-bathtub-drain-was.html) - [ Blaise Mitchell ★★★★★ Colin was absolutely wonderful. He explained everything he was going to do, and even gave what ifs. Colin accommodated to my anxious inquiry, and was understanding because of having three little ch... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13732-colin-was-absolutely-wonderful-he-explained-everything-he-was-going-to-do-and-even.html) - [ Lindsay Stratton ★★★★★ I had a blocked kitchen sink, called Colin in the morning and he said he was able to come by in a couple hours. He arrived when expected, had great communication about his process for investigating... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13782-i-had-a-blocked-kitchen-sink-called-colin-in-the-morning-and-he-said.html) - [ Anne Wyant ★★★★★ Called yesterday and he came today, found the problem, gave me an estimate and fixed it. Very polite and did a great job cleaning up! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13806-called-yesterday-and-he-came-today-found-the-problem-gave-me-an-estimate-and.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kim Olfano", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin is reliable, professional, took time to explain step-by-step what he was doing and delivered quality and excellent service! Highly recommend for any kind of plumbing needs! Thank you, Colin!", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html", "datePublished": "2024-03-20T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kim Olfano", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```