--- title: "5 Star Review By Kiran Patel" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.html" date: "2026-09-21T01:29:52+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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[ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - 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Now that is NOT common these days when every plumbing job is made to feel like a surgery appointment. Not so with Colin. He happened to diagnose the issue over a small video of the leak I sent. He is friendly and honest based on first initial conversations with him. If my problem does not get fixed after tightening the packing nut, I am definitely calling him.?? After getting a better wrench ... I tightened the packing nut a bit further and the leak that was a stream came to a stop. I will absolutely call Colin and also will refer him to my friends if and when need arises. - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13788-i-highly-recommend-colin-the-plumber-we-were-referred-to-colin-after-noticing-.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13786-colin-is-hands-down-the-best-plumber-in-the-area-his-expertise-professionalism-and.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Terrence Bacon ★★★★★ Fantastic customer experience with well informed estimates to decide my best options. Loved their level of communication and the installer was A+. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13846-fantastic-customer-experience-with-well-informed-estimates-to-decide-my-best-options-loved-their.html) - [ Karin Gagliano ★★★★★ Colin picked up the phone! And when he did, he was so pleasant to speak with. Fixed my issue fast and was very helpful explaining everything. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13762-colin-picked-up-the-phone-and-when-he-did-he-was-so-pleasant-.html) - [ Patty Aiello Guy ★★★★★ I highly recommend Colin. Great service. I’m sure I will be using him for any future plumbing issues that come my way. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13869-i-highly-recommend-colin-great-service-im-sure-i-will-be-using-him-for.html) - [ Rita Metras ★★★★★ Mark was very thorough and explained everything. They stand by their work. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13813-mark-was-very-thorough-and-explained-everything-they-stand-by-their-work.html) - [ Kimberly Roth ★★★★★ All I can say is thank you, I’ll definitely see you soon for more work!! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13867-all-i-can-say-is-thank-you-ill-definitely-see-you-soon-for-more.html) - [ Claudia Reed ★★★★★ Colin was amazing! He was timeley, reasonably priced, and really good with communication. I plan on using him for future work! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13874-colin-was-amazing-he-was-timeley-reasonably-priced-and-really-good-with-communication-i.html) - [ Leo Pavlov ★★★★★ He’s literally the best plumber I’ve used left it cleaner then it was showed on time and price was right ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13746-hes-literally-the-best-plumber-ive-used-left-it-cleaner-then-it-was-showed.html) - [ Kara D ★★★★★ Nick came out and inspected our down spout which was overflowing. He gave us a fair quote and recommendations on how to go about fixing the problem. He was very professional and on time. Will be ca... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13721-nick-came-out-and-inspected-our-down-spout-which-was-overflowing-he-gave-us.html) - [ Listen Kristin ★★★★★ Very nice, professional and fast since I was in a rush myself for something. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13849-very-nice-professional-and-fast-since-i-was-in-a-rush-myself-for-something.html) - [ David Wilcox ★★★★★ My experience was great. When I called with an issue I spoke with Colin personally and he was so fast to have someone to my house. After the tech. left my home I got a call back from Colin with mor... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13723-my-experience-was-great-when-i-called-with-an-issue-i-spoke-with-colin.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) - [ Sarah V ★★★★★ I contacted Colin for information re a new hot water tank. He provided a quote via email and clearly outlined possible added expenses (ie having to possibly update venting to bring to code). It was... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [ Lucy Schoedel ★★★★★ Colin is our hero!! Our house is 100 years old and has some seriously tricky plumbing. Before he cleaned our shower drain, we were showering in ankle deep water all the time. Now, it’s literally ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13668-colin-is-our-hero-our-house-is-100-years-old-and-has-some-seriously.html) - [ Ruth Schoenberger ★★★★★ Colin was at our home in less than 15 minutes when we thought we had a leak in our basement. He was professional and found the problem quickly. I would call on him whenever we need plumbing service... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13700-colin-was-at-our-home-in-less-than-15-minutes-when-we-thought-we.html) - [ Judy Mark ★★★★★ Knowledgeable, worked with care to the property, and showed us the work that was done upon completion. We will recommend Colin the Plumber and they will be back the next time we require a plumber. ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13808-knowledgeable-worked-with-care-to-the-property-and-showed-us-the-work-that-was.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta [ Click to view page in markdown format ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kiran Patel", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "My first call with Colin and he surprisingly offered me suggestions that I could do myself to make sure the problem gets fixed. Now that is NOT common these days when every plumbing job is made to feel like a surgery appointment. Not so with Colin. He happened to diagnose the issue over a small video of the leak I sent. He is friendly and honest based on first initial conversations with him. If my problem does not get fixed after tightening the packing nut, I am definitely calling him.?? After getting a better wrench ... I tightened the packing nut a bit further and the leak that was a stream came to a stop. I will absolutely call Colin and also will refer him to my friends if and when need arises.", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.html", "datePublished": "2024-04-09T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kiran Patel", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```