--- title: "5 Star Review By Terese Kelly" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13796-colin-responded-right-away-and-was-able-to-fix-the-problem-the-same-day.html" date: "2026-09-21T05:30:09+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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[ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - 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He was friendly and efficient. I would recommend! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13797-i-recently-called-colin-the-plumber-llc-to-handle-some-plumbing-issues-across-my.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13795-again-colin-the-plumber-with-the-save-two-multi-turn-valves-in-my-basement.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Patty Aiello Guy ★★★★★ I highly recommend Colin. Great service. I’m sure I will be using him for any future plumbing issues that come my way. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13869-i-highly-recommend-colin-great-service-im-sure-i-will-be-using-him-for.html) - [ Courtney C ★★★★★ We have some tricky old plumbing that other plumbers have struggled with in the past. Colin came over last minute to fix the leak on a Friday night, and drove all around the city looking for the ri... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13793-we-have-some-tricky-old-plumbing-that-other-plumbers-have-struggled-with-in-.html) - [ Sarah McCrackan ★★★★★ I highly recommend that you reach out to Colin The Plumber! We worked with Nick. We had a couple plumbing issues after moving, and Nick saved the day. He was there quickly and explained what was go... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13780-i-highly-recommend-that-you-reach-out-to-colin-the-plumber-we-worked-with.html) - [ Kiran Patel ★★★★★ My first call with Colin and he surprisingly offered me suggestions that I could do myself to make sure the problem gets fixed. Now that is NOT common these days when every plumbing job is made to ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.html) - [ Ramona Sharp ★★★★★ Colin was awesome. He got the pipe cleared out for 40% less then the plumber yesterday who failed to clear it. He is professional, honest, and came over really quickly. He is now my go to plumber. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13826-colin-was-awesome-he-got-the-pipe-cleared-out-for-40-less-then-.html) - [ Harry H ★★★★★ Couldn’t be more impressed! Woke up this morning to a significant leak in my basement. A friend recommended Colin. I called and explained the situation. He was over in an hour, was able to figure o... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13781-couldnt-be-more-impressed-woke-up-this-morning-to-a-significant-leak-in-my.html) - [ Maddie SeGuin ★★★★★ Cannot recommend Colin enough! We have used his services/expertise for a number of fixes/updates to our plumbing and he has always exceeded our expectations. He is kind, fair, reliable, and his cus... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13715-cannot-recommend-colin-enough-we-have-used-his-servicesexpertise-for-a-number-of-fixesupdates.html) - [ Kara D ★★★★★ Nick came out and inspected our down spout which was overflowing. He gave us a fair quote and recommendations on how to go about fixing the problem. He was very professional and on time. Will be ca... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13721-nick-came-out-and-inspected-our-down-spout-which-was-overflowing-he-gave-us.html) - [ Lisa Bell ★★★★★ We had such a great experience with Colin. He was the 3rd call I made today and the only one to call me back! Not only was he here promptly but he fixed everything in no time at all. Will definitel... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13862-we-had-such-a-great-experience-with-colin-he-was-the-3rd-call-i.html) - [ Theresa Ehrlich ★★★★★ John DiTullio and Adam did thorough work, were prompt, and had incredible personalities. I will definitely use then again! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13850-john-ditullio-and-adam-did-thorough-work-were-prompt-and-had-incredible-personalities-i.html) - [ Nick Palmiero ★★★★★ If your looking for people who actually care about customer relationship(s) then this is the type of relationship and service you want for your family household. I had Nick come out from Colin the ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html) - [ Lucy Schoedel ★★★★★ Colin is our hero!! Our house is 100 years old and has some seriously tricky plumbing. Before he cleaned our shower drain, we were showering in ankle deep water all the time. Now, it’s literally ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13668-colin-is-our-hero-our-house-is-100-years-old-and-has-some-seriously.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ Michele Hick ★★★★★ Quick response, professional service, fair price. Highly recommend. I have found my go to plumber! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13775-quick-response--professional-service-fair-price--highly-recommend-i-have-found-my.html) - [ Margaret DelPlato ★★★★★ We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta [ Click to view page in markdown format ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13796-colin-responded-right-away-and-was-able-to-fix-the-problem-the-same-day.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Terese Kelly", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13796-colin-responded-right-away-and-was-able-to-fix-the-problem-the-same-day.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin responded right away and was able to fix the problem the same day. 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