--- title: "5 Star Review By Tammie J" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13819-they-come-out-on-time-i-had-a-leak-upstairs-they-resolved-my-issue.html" date: "2026-09-21T06:30:12+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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I had a leak upstairs. They resolved my issue. I have used them for other issues. My issue is always resolved. - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13820-always-delivering-superior-service.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13818-great-service-had-an-emergency-call-on-a-weekend-originally-booked-late-in-.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Gail Sandler ★★★★★ Quick response, reasonable price, efficient use of time and resources. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13794-quick-response-reasonable-price-efficient-use-of-time-and-resources.html) - [ Dick Menke ★★★★★ Came on time, looked at job, gave me a quote and accomplished it quickly. Good experience. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13728-came-on-time-looked-at-job-gave-me-a-quote-and-accomplished-it-quickly.html) - [ Shane Thatcher Morissette ★★★★★ I recently reached out to Colin to help me with a problem I was facing And before I knew it he was there and the problem was resolved. Colin educated on the issue and provided preventative steps th... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html) - [ Josh Mack ★★★★★ Colin is very professional and takes great pride in his work. He truly is an expert in his field. Colin was very transparent with what was going on with leak under our sink/dishwasher and took the ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13694-colin-is-very-professional-and-takes-great-pride-in-his-work-he-truly-is.html) - [ Sarah Lott ★★★★★ I called to get a second estimate on some costly plumbing work and they came out within a couple of hours of my call, diagnosed my problem, and explained to me how to take care of it much cheaper a... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13790-i-called-to-get-a-second-estimate-on-some-costly-plumbing-work-and-they.html) - [ Andrew Fedor ★★★★★ Colin was awesome. He took time to explain all of our options and showed us video of the root that had invaded our sanitary pipe. He was here the same day, on-time, and efficient. I would highly re... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13682-colin-was-awesome-he-took-time-to-explain-all-of-our-options-and-showed.html) - [ Nick Palmiero ★★★★★ If your looking for people who actually care about customer relationship(s) then this is the type of relationship and service you want for your family household. I had Nick come out from Colin the ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13725-if-your-looking-for-people-who-actually-care-about-customer-relationships-then-this-is.html) - [ Chris Kapell ★★★★★ Garbage disposal died on Monday and we called around 6:00 pm. Showed up on time on Tuesday afternoon and replaced the disposal. On time, courteous and professional. Would recommend and will call th... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13772-garbage-disposal-died-on-monday-and-we-called-around-600-pm-showed-up-.html) - [ Ellen Monroe ★★★★★ Colin and his crew did an amazing job for us! Our bathtub drain was leaking into our kitchen ceiling and they quickly fixed it and gave us a new drain! They are quick, processional, clean, and reas... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13791-colin-and-his-crew-did-an-amazing-job-for-us-our-bathtub-drain-was.html) - [ John Zirbel ★★★★★ I needed a water line put in for a new refrigerator and Colin was very personable and had my line installed within a few days. He explained everything before starting and went over the finished job... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13747-i-needed-a-water-line-put-in-for-a-new-refrigerator-and-colin-was.html) - [ Jennifer Miller ★★★★★ We just moved into a new house and had several plumbing issues to fix. Leaky shower faucet, toilets both needing repairs, pressure valve leaking etc. Colin responded quickly and set us up with an a... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13719-we-just-moved-into-a-new-house-and-had-several-plumbing-issues-to-fix.html) - [ Josh Kaplan ★★★★★ Colin is very professional and does quality work. He was not only responsive when we called due to a toilet leak, but he walked us through everything we needed to know to make sure we fully underst... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13669-colin-is-very-professional-and-does-quality-work-he-was-not-only-responsive-when.html) - [ James McKay ★★★★★ We called Colin the plumber and they were able to come the next day (it wasn’t an emergency.). Nick was honest by telling us that we need to call a contractor first, before he could do the plumbing... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13763-we-called-colin-the-plumber-and-they-were-able-to-come-the-next-day.html) - [ James Chodak ★★★★★ My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [ JJ Englert ★★★★★ First time working with Colin, and I'm sold! What a great guy! Showed up within 20 minutes, communicated expectations clearly ahead of time, worked to solve my problem while keeping me updated step... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13688-first-time-working-with-colin-and-im-sold-what-a-great-guy-showed-up.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta [ Click to view page in markdown format ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13819-they-come-out-on-time-i-had-a-leak-upstairs-they-resolved-my-issue.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Tammie J", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13819-they-come-out-on-time-i-had-a-leak-upstairs-they-resolved-my-issue.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "They come out on time. I had a leak upstairs. They resolved my issue. I have used them for other issues. 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