--- title: "5 Star Review By Kristen George" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html" date: "2026-09-22T00:07:19+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - [ Toilet Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ Sump Pumps](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/sump-pump-west-henrietta.html) - [ Commercial Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ New Water Lines](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/new-water-line-west-henrietta.html "Trenchless Water Line Installation West Henrietta | Trenchless Water Line Repairs West Henrietta") - [ Water Quality Solutions](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/water-softeners-west-henrietta.html) - [ Accessibility Upgrades](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/accessibility-bathroom-remodel-west-henrietta.html) - [ Bathroom Remodeling](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/bathroom-renovations-west-henrietta.html) - [ Drains](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ Drains & Sewers ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/drain-sewer-cleaning-repairs-west-henrietta.html) - [ Trenchless Sewer Relining](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/sewer-pipe-relining-west-henrietta.html) - [ Septic](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/septic-system-services-west-henrietta.html) - [ Relining](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/sewer-pipe-relining-west-henrietta.html) - [ Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta.html) - [ Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/repair-water-heater-west-henrietta.html) - [ Tankess Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ Why Colin](https://west-henrietta.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://west-henrietta.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://west-henrietta.colintheplumberllc.com/west-henrietta-ny-plumbing-contractors.html) - [ Careers](https://west-henrietta.colintheplumberllc.com/careers.html) - [ Call Us](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/84/monday-special-1-8484bc6f.png) - ![Fast, On-Time Plumbing Service In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In West Henrietta*](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Kristen George The customer service is second to none. Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Thank you for the outstanding service! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13826-colin-was-awesome-he-got-the-pipe-cleared-out-for-40-less-then-.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ TDOK64 ★★★★★ Last night the pipe above the water heater started to leak. We turned off the water and called Colin. He stopped by this morning and did an excellent job repairing the old piping. A very pleasant y... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13689-last-night-the-pipe-above-the-water-heater-started-to-leak-we-turned-off.html) - [ Eryk Salvaggio ★★★★★ Super friendly, communicated about all of the problems well, laid out my options clearly -- super fast response time, too. Highly recommended! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13760-super-friendly-communicated-about-all-of-the-problems-well-laid-out-my-options-clearly.html) - [ Jessica Palaszynski ★★★★★ Colin did a fantastic job helping us set up plumbing for our new barn. He was very easy to work with, and was super patient with us when we had a hiccup (on our end) with the town and rescheduled w... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13676-colin-did-a-fantastic-job-helping-us-set-up-plumbing-for-our-new-barn.html) - [ Claudia Reed ★★★★★ Colin was amazing! He was timeley, reasonably priced, and really good with communication. I plan on using him for future work! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13874-colin-was-amazing-he-was-timeley-reasonably-priced-and-really-good-with-communication-i.html) - [ James McKay ★★★★★ We called Colin the plumber and they were able to come the next day (it wasn’t an emergency.). Nick was honest by telling us that we need to call a contractor first, before he could do the plumbing... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13763-we-called-colin-the-plumber-and-they-were-able-to-come-the-next-day.html) - [ Vincent Furia ★★★★★ Quick and professional service. Nick informed me of a couple options to go with before they started working on my bathroom plumbing. I chose my opinion and work was done in a timely manner without ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13821-quick-and-professional-service-nick-informed-me-of-a-couple-options-to-go-with.html) - [ Alex Rivera ★★★★★ Colin was the best!! I called him for help with my kitchen sink that was backing up, he was quick to respond and very professional not only was he extremely flexible with his availability, but he a... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13678-colin-was-the-best-i-called-him-for-help-with-my-kitchen-sink-that.html) - [ Terry Carter ★★★★★ arrived on time; excellent work; very professional; ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13803-arrived-on-time-excellent-work-very-professional.html) - [ Monica Sheridan ★★★★★ I highly recommend Colin the Plumber. We were referred to Colin after noticing a small sinkhole spot in our driveway. Our driveway repair company thought that it could be caused by a broken water l... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13788-i-highly-recommend-colin-the-plumber-we-were-referred-to-colin-after-noticing-.html) - [ Mckenzie Kaiser ★★★★★ Mitch came to save the day (and our floors)! Fast, friendly, helped us and recommended next steps! THANK GOD FOR HIM! And Colin the Plumber!!!! Truly such a great group of people! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13853-mitch-came-to-save-the-day-and-our-floors-fast-friendly-helped-us-and.html) - [ Skyy Kathryn ★★★★★ Colin fixed my grandma's pipes yesterday ! he was very sweet, honest and reliable ! she couldn't stop talking about how much she liked him. even recommended him to a couple of her friends ! I highl... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13889-colin-fixed-my-grandmas-pipes-yesterday--he-was-very-sweet-honest-and-reliable.html) - [ Martin Bontrager ★★★★★ Colin and his crew are fantastic and I couldn't recommend them any higher ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13828-colin-and-his-crew-are-fantastic-and-i-couldnt-recommend-them-any-higher.html) - [ Lori Infantino ★★★★★ I had a screw stuck my garbage disposal, I called Colin , Nick came the next day gave me options with fair prices . It was a quick fix and reasonably good price . Great job by Nick who was friendly... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13785-i-had-a-screw-stuck-my-garbage-disposal-i-called-colin--nick-came.html) - [ Listen Kristin ★★★★★ Very nice, professional and fast since I was in a rush myself for something. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13849-very-nice-professional-and-fast-since-i-was-in-a-rush-myself-for-something.html) - [ Shane Thatcher Morissette ★★★★★ I recently reached out to Colin to help me with a problem I was facing And before I knew it he was there and the problem was resolved. Colin educated on the issue and provided preventative steps th... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13898-i-recently-reached-out-to-colin-to-help-me-with-a-problem-i-was.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta [ Click to view page in markdown format ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Kristen George", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "The customer service is second to none. Nick was great. He knew he his stuff and was extremely efficient and friendly! I will DEFINITELY be using Colin the Plumber for any future plumbing needs! Thank you for the outstanding service!", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13827-the-customer-service-is-second-to-none-nick-was-great-he-knew-he-his.html", "datePublished": "2024-06-28T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Kristen George", "url": "https://g.co/kgs/v4eVP6S" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```