--- title: "5 Star Review By Margaret DelPlato" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html" date: "2026-09-21T02:31:01+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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A member of the team was at our house within an hour of us messaging them. He cleaned the drains and made some suggestions about how to best manage the issue going forward. In addition he found some deficiencies in the plumbing done by our general contractor during a major kitchen renovation two years ago. They will be back to address them in the near future. We highly recommend Colin and his company! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Melanie Meyer ★★★★★ Can't say enough good things!!! I had been waiting for an appointment with a different plumber for a couple of weeks, when I decided to call Colin. I had someone at my house the very night that I c... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13764-cant-say-enough-good-things-i-had-been-waiting-for-an-appointment-with-.html) - [ Jonathan Meagher-Zayas ★★★★★ Colin and the team were fantastic. Great communication, timely service, and a job well done. Highly recommend! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13838-colin-and-the-team-were-fantastic-great-communication-timely-service-and-a-job-well.html) - [ Michael M ★★★★★ I had a sewer backup issue & called Colin. The plumber who came out tried hard with a couple of different machines, but couldn't clear the obstruction, and explained the next steps in getting the c... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13807-i-had-a-sewer-backup-issue--called-colin-the-plumber-who-came-out.html) - [ chris bocchino ★★★★★ I’ve dealt with a couple other what I though were reputable companies…I had another place come out a few years ago and give me a quote for some work…almost 4k….I called Colin after seeing how many ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13801-ive-dealt-with-a-couple-other-what-i-though-were-reputable-companiesi-had-another.html) - [ Jennifer Bradt ★★★★★ Colin was very professional and polite, he came right in diagnosed the problem and did the repair. I would highly recommend Colin for any plumbing work/repairs. I will definitely be referring famil... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13672-colin-was-very-professional-and-polite-he-came-right-in-diagnosed-the-problem-and.html) - [ Terry Carter ★★★★★ arrived on time; excellent work; very professional; ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13803-arrived-on-time-excellent-work-very-professional.html) - [ Tom Savidge ★★★★★ I've been using Colin the Plumber for years and have always had good results. I had to call again today because the upstairs apartment's sink in my duplex was backing up into the downstairs kitchen... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13799-ive-been-using-colin-the-plumber-for-years-and-have-always-had-good-results.html) - [ Kimberly Orcutt ★★★★★ Colin and Nick were both professional, friendly, and went above and beyond to help us with our plumbing issues. They fit us in quickly and would highly recommend them to others. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13756-colin-and-nick-were-both-professional-friendly-and-went-above-and-beyond-to-help.html) - [ Rita Metras ★★★★★ Mark was very thorough and explained everything. They stand by their work. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13813-mark-was-very-thorough-and-explained-everything-they-stand-by-their-work.html) - [ Emily Borgus ★★★★★ Colin was quick and professional. He treated our leaking sink so fast and he was so nice! Would highly recommend and will use again! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13738-colin-was-quick-and-professional-he-treated-our-leaking-sink-so-fast-and-he.html) - [ Maggie Abbott ★★★★★ I messaged with our concerns/needs and they came out the very next day and solved the issue! Very reasonable pricing, worked cleanly and were respectful of our home. He was very knowledgable and ed... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13766-i-messaged-with-our-concernsneeds-and-they-came-out-the-very-next-day-and.html) - [ Kelsey Guida ★★★★★ We were having some issues with our garage draining system which was causing water to pool on our garage. Colin was quick, professional, and got the job done in only an hour and a half! He explaine... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html) - [ John Criswell ★★★★★ Our shower developed a leak which made using the shower nearly impossible. We called Colin, and despite his busy schedule, he came over in the evening, quickly diagnosed the source of the leak, exp... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13681-our-shower-developed-a-leak-which-made-using-the-shower-nearly-impossible-we-called.html) - [ Cathy Sinacola ★★★★★ Came out and worked on my difficult sump pump installation . ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13708-came-out-and-worked-on-my-difficult-sump-pump-installation-.html) - [ Andrew Cho ★★★★★ I recently called Colin The Plumber LLC to handle some plumbing issues across my rental properties, and I was thoroughly impressed! Colin is not only knowledgeable and proficient in his field, but ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13797-i-recently-called-colin-the-plumber-llc-to-handle-some-plumbing-issues-across-my.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta [ Click to view page in markdown format ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Margaret DelPlato", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and made some suggestions about how to best manage the issue going forward. In addition he found some deficiencies in the plumbing done by our general contractor during a major kitchen renovation two years ago. They will be back to address them in the near future. We highly recommend Colin and his company!", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html", "datePublished": "2023-06-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Margaret DelPlato", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```