--- title: "5 Star Review By Margaret DelPlato" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html" date: "2026-09-21T02:32:20+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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[ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - 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A member of the team was at our house within an hour of us messaging them. He cleaned the drains and made some suggestions about how to best manage the issue going forward. In addition he found some deficiencies in the plumbing done by our general contractor during a major kitchen renovation two years ago. They will be back to address them in the near future. We highly recommend Colin and his company! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13712-i-contacted-colin-for-information-re-a-new-hot-water-tank-he-provided-.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Paul Coppola ★★★★★ Responsive, great social skills, work was done quickly and professionally. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13677-responsive-great-social-skills-work-was-done-quickly-and-professionally.html) - [ S Hutchins ★★★★★ Had a problem with disposal and Nick got car chassis out but damage had been done, he replaced it quickly and handled another problem easily. I recommend Colin The Plumber to anyone who needs servi... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13765-had-a-problem-with-disposal-and-nick-got-car-chassis-out-but-damage-had.html) - [ Emily Fasel ★★★★★ The communication was excellent for the times I was available and it was super fast. Within a half hour my flooded basement was draining and the problem was explained to me. Always support local, y... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13722-the-communication-was-excellent-for-the-times-i-was-available-and-it-was-super.html) - [ Dave Pomeroy ★★★★★ Colin is a very dependable, skilled, prompt, patient and pleasant professional. I would use Colin again and recommend him to others. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13861-colin-is-a-very-dependable-skilled-prompt-patient-and-pleasant-professional-i-would-use.html) - [ Margaret Augesen ★★★★★ Colin was here this morning and installed our new garbage disposal. He’s great! Knowledgeable and very personable. We highly recommend him and will tell our friends and family about him ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [ Laurie Davis ★★★★★ Colin was professional and easy to work with. Got a job done for us quickly and reasonably priced. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13872-colin-was-professional-and-easy-to-work-with-got-a-job-done-for-us.html) - [ Jordan Coffed ★★★★★ John was incredibly helpful, fixed our kitchen sink issue quickly and efficiently, and pointed us in the right direction to remedy a few other issues. Thanks, John! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13854-john-was-incredibly-helpful-fixed-our-kitchen-sink-issue-quickly-and-efficiently-and-pointed.html) - [ Tyler Goodwin ★★★★★ The amazing work speaks for itself, but more importantly he is a great guy. Could not recommend him enough. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13713-the-amazing-work-speaks-for-itself-but-more-importantly-he-is-a-great-guy.html) - [ G J ★★★★★ Love that it's a small business and they are quick, came within 2 days of a call for a fix and was very professional, great prices and easy to get in contact with. Will use them as my go to for plu... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13720-love-that-its-a-small-business-and-they-are-quick-came-within-2-days.html) - [ Michael Richardson ★★★★★ Colin was awesome, very responsive and showed up within the hour of the call. Didnt make us wait for hours wondering when he would be there like other places. Would highly recommend and will be usi... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13750-colin-was-awesome-very-responsive-and-showed-up-within-the-hour-of-the-call.html) - [ Timothy Juda ★★★★★ Colin is my go-to guy for all my plumbing needs. From clogged drains, to repairs and renovation projects he is always my first call. His experience in the field is critical to me as a homeowner as ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13900-colin-is-my-go-to-guy-for-all-my-plumbing-needs-from-clogged-drains-.html) - [ Megan Allmannsberger ★★★★★ Colin responded to my urgent matter very late at night and came the next morning. He diagnosed my issue which was the venting and had a solution within minutes! Gave me a very reasonable price and ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13664-colin-responded-to-my-urgent-matter-very-late-at-night-and-came-the-next.html) - [ Peter Skelton ★★★★★ Colin is responsive, professional and takes the time to explain the cause of the issue and the possible solutions. Excellent customer service and the highest level of skill ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13804-colin-is-responsive-professional-and-takes-the-time-to-explain-the-cause-of-.html) - [ Blaise Mitchell ★★★★★ Colin was absolutely wonderful. He explained everything he was going to do, and even gave what ifs. Colin accommodated to my anxious inquiry, and was understanding because of having three little ch... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13732-colin-was-absolutely-wonderful-he-explained-everything-he-was-going-to-do-and-even.html) - [ Apolonnia Veras ★★★★★ Fast response, great service , and genuinely cares. Happy to refer to anyone needing Plumbing Services!! Thank You Colin!! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13683-fast-response-great-service--and-genuinely-cares-happy-to-refer-to-anyone-needing.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Margaret DelPlato", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and made some suggestions about how to best manage the issue going forward. In addition he found some deficiencies in the plumbing done by our general contractor during a major kitchen renovation two years ago. They will be back to address them in the near future. We highly recommend Colin and his company!", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html", "datePublished": "2023-06-13T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Margaret DelPlato", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```