--- title: "5 Star Review By Nikki Butler" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html" date: "2026-09-21T07:25:26+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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[ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/84/monday-special-1-8484bc6f.png) - 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I appreciate the detailed explanations of what was wrong and what you would need to do to fix the problems! You are now our plumbing go to guy! Definitely recommend Colin the Plumber for any of your plumbing needs! Thanks again for your work! I look forward to doing business with you again in the future! - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13880-colin-was-there-when-he-said-had-the-right-tools-knew-what-he-was.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13882-we-were-having-some-issues-with-our-garage-draining-system-which-was-causing-water.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Katie Rowley ★★★★★ They were very quick with fair, honest pricing. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13729-they-were-very-quick-with-fair-honest-pricing.html) - [ Marion Olson ★★★★★ Colin is very quick to answer the call, quick to respond to a request, and quick to make the necessary repair. We had a toilet that had been installed with the wrong seat, and we weren't able to co... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13692-colin-is-very-quick-to-answer-the-call-quick-to-respond-to-a-request.html) - [ Colleen Barbato ★★★★★ Colin responded immediately to help fixed my plumbing issue at my rental property. He promply called me back, and fit me in to his busy schedule. He quickly assessed the situation which eased my st... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13663-colin-responded-immediately-to-help-fixed-my-plumbing-issue-at-my-rental-property-he.html) - [ Donna steele ★★★★★ Colin does quality work. He is professional honest and his prices are reasonable. I would highly recommend him. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13697-colin-does-quality-work-he-is-professional-honest-and-his-prices-are-reasonable-i.html) - [ Timothy Michael ★★★★★ Came out to replace my broken water heater. Great communication, very fast, super friendly, and a very reasonable price. I don’t impress easily, but I’m impressed. Would highly recommend. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13847-came-out-to-replace-my-broken-water-heater-great-communication-very-fast-super-friendly.html) - [ Emily Coval ★★★★★ Nick is awesome!!! Highly recommend ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13840-nick-is-awesome-highly-recommend.html) - [ Maria Horton ★★★★★ 5 Stars for Colin. He came right over when our basement flooded from the storm. Even though we had pressurized caps plugging the drains, the storm blew them out due to the pressure - Colin put in h... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13737-5-stars-for-colin-he-came-right-over-when-our-basement-flooded-from-.html) - [ Listen Kristin ★★★★★ Very nice, professional and fast since I was in a rush myself for something. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13849-very-nice-professional-and-fast-since-i-was-in-a-rush-myself-for-something.html) - [ Kim Olfano ★★★★★ Colin is reliable, professional, took time to explain step-by-step what he was doing and delivered quality and excellent service! Highly recommend for any kind of plumbing needs! Thank you, Colin! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13777-colin-is-reliable-professional-took-time-to-explain-step-by-step-what-he-was-doing-and.html) - [ Kiran Patel ★★★★★ My first call with Colin and he surprisingly offered me suggestions that I could do myself to make sure the problem gets fixed. Now that is NOT common these days when every plumbing job is made to ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13787-my-first-call-with-colin-and-he-surprisingly-offered-me-suggestions-that-i-could.html) - [ Natalie D'Angelo ★★★★★ Unfortunately our water tank had stopped working and of course being 3 days before christmas, we panicked. Colin was there that night to install a new tank and for that we are so grateful! He was q... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13860-unfortunately-our-water-tank-had-stopped-working-and-of-course-being-3-days-before.html) - [ Paul Coppola ★★★★★ Responsive, great social skills, work was done quickly and professionally. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13677-responsive-great-social-skills-work-was-done-quickly-and-professionally.html) - [ Raven 76 ★★★★★ Nick needs a raise!!! I am ecstatic with the service! This was an urgent need and Nick got here quickly, and diagnosed the problem in a few minutes. The service was also quite inexpensive. I will b... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13739-nick-needs-a-raise-i-am-ecstatic-with-the-service-this-was-an-urgent.html) - [ Gail Sandler ★★★★★ Quick response, reasonable price, efficient use of time and resources. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13794-quick-response-reasonable-price-efficient-use-of-time-and-resources.html) - [ David Wilcox ★★★★★ My experience was great. When I called with an issue I spoke with Colin personally and he was so fast to have someone to my house. After the tech. left my home I got a call back from Colin with mor... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13723-my-experience-was-great-when-i-called-with-an-issue-i-spoke-with-colin.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta [ Click to view page in markdown format ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.md.md "LLM friendly page version in markdown format") Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Nikki Butler", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "A huge thank you to Colin for getting our leaky basement pipes fixed and getting the clogged drain cleared out! I appreciate the detailed explanations of what was wrong and what you would need to do to fix the problems! You are now our plumbing go to guy! Definitely recommend Colin the Plumber for any of your plumbing needs! Thanks again for your work! I look forward to doing business with you again in the future!", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html", "datePublished": "2022-07-20T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Nikki Butler", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```