--- title: "5 Star Review By Jonathan Lawton" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13892-had-a-clogbackup-in-my-basement-colin-came-over-quickly-and-cleared-the-blockage.html" date: "2026-09-21T00:40:11+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - [ Toilet Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ Sump Pumps](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/sump-pump-west-henrietta.html) - [ Commercial Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ New Water Lines](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/new-water-line-west-henrietta.html "Trenchless Water Line Installation West Henrietta | Trenchless Water Line Repairs West Henrietta") - [ Water Quality Solutions](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/water-softeners-west-henrietta.html) - [ Accessibility Upgrades](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/accessibility-bathroom-remodel-west-henrietta.html) - [ Bathroom Remodeling](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/bathroom-renovations-west-henrietta.html) - [ Drains](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ Drains & Sewers ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/drain-sewer-cleaning-repairs-west-henrietta.html) - [ Trenchless Sewer Relining](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/sewer-pipe-relining-west-henrietta.html) - [ Septic](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/septic-system-services-west-henrietta.html) - [ Relining](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta/sewer-pipe-relining-west-henrietta.html) - [ Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta.html) - [ Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/repair-water-heater-west-henrietta.html) - [ Tankess Water Heaters](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ Why Colin](https://west-henrietta.colintheplumberllc.com/guarantee.html) - [ Your Guarantee](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - [ Testimonials](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ About Us](https://west-henrietta.colintheplumberllc.com/guarantee/about-colin-the-plumber.html) - [ Areas](https://west-henrietta.colintheplumberllc.com/west-henrietta-ny-plumbing-contractors.html) - [ Careers](https://west-henrietta.colintheplumberllc.com/careers.html) - [ Call Us](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - [ Call Us Today](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/call-colin-the-plumber.html) - [ Book Online](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html) - [ Careers](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/careers.html) - [ Terms & Privacy](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/privacy-policy.html) - [ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - ![5 Star Rated Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/12/satisfied-customers-12c6b522.jpeg) 5 Star Rated Service - ![West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/09/colintoday-096465b6.jpeg) Call Colin The Plumber First Name \* Last Name \* Your Phone \* Your Email \* Service Required \* [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Call 585 978 3222 ](tel:5859783222 "Call 585 978 3222") [ Click To Schedule ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber.html) - ![New Water Heater Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/e9/2024-o-water-heater-special-2-e965e8d9.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Special Plumbing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ad/sunday-special-1-ad720627.png) - ![Fast, On-Time Plumbing Service In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![Sewer Clearing Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/df/2024-o-drain-cleaning-special-2b-df42d23e.png) - ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) - ![Free Sump Pump Application In West Henrietta*](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/be/2024-o-free-app-sump-pump-be510b4c.png) - ![Fast, On-Time Plumbing Service In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/08/2024-o-fast-on-time-1-08aaeb65.jpeg) - ![New Faucet Discount West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/27/2024-o-new-faucet-discount-275a4b46.png) - ![Friendly Local Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/80/2026-o-plumbing-professionals-8051a4cf.jpeg) - ![Plumbing Financing Available In West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f7/2024-o-financing-available-f7d7ca73.png) - ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/9f/2024-o-trusted-plumbers-3-9f37e04b.jpeg) [](#) [](#) 5 Star Review By Jonathan Lawton Had a clog/backup in my basement. Colin came over quickly and cleared the blockage. Will certainly be calling Colin for anything plumbing related in the future. - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13662-my-drain-was-backing-up-colin-showed-up-in-the-evening-to-accomodate-my.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13893-the-water-pipes-at-my-house-were-making-a-cranking-noise-i-tried-everything.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Margaret Augesen ★★★★★ Colin was here this morning and installed our new garbage disposal. He’s great! Knowledgeable and very personable. We highly recommend him and will tell our friends and family about him ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [ Rebecca W ★★★★★ I highly recommend Colin The Plumber LLC! Nick came out and fixed all of my plumbing issues at a fair price. He was kind and took the time to explain my options. I have been looking for a reliable/... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13784-i-highly-recommend-colin-the-plumber-llc-nick-came-out-and-fixed-all-.html) - [ Skyy Kathryn ★★★★★ Colin fixed my grandma's pipes yesterday ! he was very sweet, honest and reliable ! she couldn't stop talking about how much she liked him. even recommended him to a couple of her friends ! I highl... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13889-colin-fixed-my-grandmas-pipes-yesterday--he-was-very-sweet-honest-and-reliable.html) - [ celia s ★★★★★ Colin is the best...He answers the phone and comes when you schedule him...His guys are so pleasant. I wont call any other plumber now that we found Colin! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13816-colin-is-the-besthe-answers-the-phone-and-comes-when-you-schedule-himhis-guys.html) - [ danielle Coleman ★★★★★ Colin was super communicative and let me know when he would arrive and gave me a heads up 5 minutes prior. Which as someone who works from home- is so helpful. He was pleasant and helpful. He char... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13771-colin-was-super-communicative-and-let-me-know-when-he-would-arrive-and-gave.html) - [ Your Affordable Coach ★★★★★ Friendly, polite and professional! Thank you Colin, for being honest and trustworthy! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13798-friendly-polite-and-professional-thank-you-colin-for-being-honest-and-trustworthy.html) - [ Karin Gagliano ★★★★★ Colin picked up the phone! And when he did, he was so pleasant to speak with. Fixed my issue fast and was very helpful explaining everything. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13762-colin-picked-up-the-phone-and-when-he-did-he-was-so-pleasant-.html) - [ Theresa Ehrlich ★★★★★ John DiTullio and Adam did thorough work, were prompt, and had incredible personalities. I will definitely use then again! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13850-john-ditullio-and-adam-did-thorough-work-were-prompt-and-had-incredible-personalities-i.html) - [ Becca Leonard ★★★★★ Colin is amazing! He has helped us with 2 different jobs in our almost 100 year old house. There is no job too big for him! Not only is he extremely good at what he does, but he is clearly passiona... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13877-colin-is-amazing-he-has-helped-us-with-2-different-jobs-in-our-almost.html) - [ Heidi Connolly ★★★★★ Mark arrived early after sending me a message to make sure the earlier time worked OK for me. Matt joined him and both worked through into the early evening to get me up and running again. Pleasant... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13843-mark-arrived-early-after-sending-me-a-message-to-make-sure-the-earlier-time.html) - [ Leo Pavlov ★★★★★ He’s literally the best plumber I’ve used left it cleaner then it was showed on time and price was right ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13746-hes-literally-the-best-plumber-ive-used-left-it-cleaner-then-it-was-showed.html) - [ Jeanette Irizarry ★★★★★ Great service and fast response. Thank you for working with me, being upfront and transparent about all that was needed and the costs. Will definitely use you again. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13837-great-service-and-fast-response-thank-you-for-working-with-me-being-upfront-and.html) - [ Danielle Coppola ★★★★★ Colin helped us with an emergency plumbing issue. He was quick, responsive, and kind. Highly recommend his services. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13758-colin-helped-us-with-an-emergency-plumbing-issue-he-was-quick-responsive-and-kind.html) - [ Maria Tallo ★★★★★ We do not have enough good things to say about Nick and the hard work and attention he pours into his work. He has been our go to plumber for our two salon locations. As you can imagine a salon has... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13742-we-do-not-have-enough-good-things-to-say-about-nick-and-the-hard.html) - [ Olivia Durant ★★★★★ Nick came quicker than expected and identified some leaks in the basement, and stayed until 9:30 pm fixing them! Very grateful for the professional and courteous service! Will definitely call them ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13714-nick-came-quicker-than-expected-and-identified-some-leaks-in-the-basement-and-stayed.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Jonathan Lawton", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13892-had-a-clogbackup-in-my-basement-colin-came-over-quickly-and-cleared-the-blockage.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Had a clog/backup in my basement. Colin came over quickly and cleared the blockage. Will certainly be calling Colin for anything plumbing related in the future.", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13892-had-a-clogbackup-in-my-basement-colin-came-over-quickly-and-cleared-the-blockage.html", "datePublished": "2022-06-10T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Jonathan Lawton", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```