--- title: "5 Star Review By Billy Moy" description: "At Colin The Plumber we believe that customer peace of mind is just as important as customer satisfaction." url: "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html" date: "2026-09-21T03:39:35+00:00" language: "en-GB" --- [Skip to main content](#tm-main) - [ Home](https://west-henrietta.colintheplumberllc.com/) - [ Plumbing](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers.html) - [ Residential](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/residental-plumbing-west-henrietta.html) - [ Leaks and Repipes](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ Faucets & Sinks](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ Showers & Tubs](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/shower-plumbers-west-henrietta.html) - 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[ Search](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/search.html) # Colin The Plumber Testimonials [ ![Trusted West Henrietta Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ea/reviews-totals-google-eaeec39d.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [ ![West Henriettas' Award Winning Plumbing Service](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8d/hero-trusted-inv-3-8d544914.png) ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-guarantee.html) - ![For Expert Local Plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) For Expert Local Plumbers - Fast, Same Day Service - ![Serving All West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/51/we-got-you-covered-500x500-517077ea.jpeg) Serving All West Henrietta - Award Winning Service - ![Plumbers in West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/d8/colindrains-d84aaa1d.jpeg) Professional Plumbing - 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Responded nearly immediately when I reached out and was able to make it over the same night within a few hours. He diagnosed the problem quickly and was able to fix it just as quick, all while staying conscious of the two sleeping kids a floor above. Would highly recommend Colin and will definitely be reaching out to him again with future plumbing needs. - [ Prev](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13661-colin-was-here-this-morning-and-installed-our-new-garbage-disposal-hes-great-knowledgeable.html) - [Next ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13660-had-a-lot-of-water-leaking-in-the-basement-underneath-the-kitchen-faucet-thought.html) [ Back to All Reviews ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) ### Schedule Online First Name \* Last Name \* Phone Number \* Email Address \* Service Required \* ## Need a Plumber Fast? Call Colin When you need a plumber in West Henrietta, no matter how big or small the job, you can always rely on your local experts at Colin The Plumber! Call us now! [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Colin The Plumber: Compare The Difference! ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/5e/truck-sq-5e45ee90.jpeg) ### Fast, On Time! We promise to provide a service that is fast and reliable - no more waiting around for plumbers! We'll be there at your convenience. ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg)![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/drain-cleaning-specialists-6e17f443.jpeg) ### Talented Plumbers There's a difference between decent plumbers and great ones. Colin The Plumber innovates with the latest technology to propose better, and longer-lasting solutions to your plumbing needs. ### Award Winning Service! Colin The Plumber provides award-winning service, voted by local customers. ### Pipe & Plumbing Experts We can solve all the plumbing needs in your home or business, including repipes, drain issues and hot water. ![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg)![For all your plumbing needs in West Henrietta, call Colin The Plumber!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/6e/colin-6e80bb1d.jpeg) ### Call Colin The Plumber Now! If you're looking for plumbers in West Henrietta, you can count on Colin The Plumber. Simply call us and ask how we can help, we're available around the clock. ## CALL COLIN! ![](https://colin.videosserver.com/copyrighted-2026-cards-welding.jpg) [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Read Colin's 5 Star Rated Reviews! [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/db/reviews-total-facebook-big-db47ca83.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) [![5 star rated West Henrietta plumbers](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/2e/reviews-total-google-big-2e597954.png)](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html) - [ Rick Kellar ★★★★★ Colin installed a Hot water Tank! He was in and out in just over an hour. He did an outstanding job! He is friendly and knowledgeable. He went over everything with me and he never seemed rushed to ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13783-colin-installed-a-hot-water-tank-he-was-in-and-out-in-just-over.html) - [ G J ★★★★★ Love that it's a small business and they are quick, came within 2 days of a call for a fix and was very professional, great prices and easy to get in contact with. Will use them as my go to for plu... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13720-love-that-its-a-small-business-and-they-are-quick-came-within-2-days.html) - [ Bob Schultz ★★★★★ Great job by Colin. He unplugged the kitchen drain and ensured that everything was leak tight before leaving. He arrived before the scheduled time which was great. We'll gladly use him again but ho... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13699-great-job-by-colin-he-unplugged-the-kitchen-drain-and-ensured-that-everything-was.html) - [ Cheri Pratt ★★★★★ I had a clogged bathtub drain "emergency" on a Saturday(of a holiday weekend) and I called Colin and left a message for a call back. Colin responded within 1/2 hour and was at my home with 20 minut... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13748-i-had-a-clogged-bathtub-drain-emergency-on-a-saturdayof-a-holiday-weekend-and.html) - [ Tuan T. Tran ★★★★★ Called me and came within 20minutes! Assessed my situation left came back with parts and less than an hour problem solved!!! I could have been more happier!!! Best part is he gave me a discount, th... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13759-called-me-and-came-within-20minutes-assessed-my-situation-left-came-back-with-parts.html) - [ Pam Salpini ★★★★★ Colin was awesome. I called on Thursday and he came on Saturday which is my only day off. He is very professional and courteous. I would definitely recommend him!!! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13768-colin-was-awesome-i-called-on-thursday-and-he-came-on-saturday-which-is.html) - [ Ruth Schoenberger ★★★★★ Colin was at our home in less than 15 minutes when we thought we had a leak in our basement. He was professional and found the problem quickly. I would call on him whenever we need plumbing service... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13700-colin-was-at-our-home-in-less-than-15-minutes-when-we-thought-we.html) - [ Marion Olson ★★★★★ Colin is very quick to answer the call, quick to respond to a request, and quick to make the necessary repair. We had a toilet that had been installed with the wrong seat, and we weren't able to co... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13692-colin-is-very-quick-to-answer-the-call-quick-to-respond-to-a-request.html) - [ Terri Richardson ★★★★★ Highly recommend Colin. Called him Saturday and he replaced our water heater today. He was prompt, fair pricing, super nice, and left the area cleaner than he found it. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13897-highly-recommend-colin-called-him-saturday-and-he-replaced-our-water-heater-today-he.html) - [ Margaret DelPlato ★★★★★ We had an awwful smell and gross sludge coming up from our kitchen drains (we have two sinks.) A member of the team was at our house within an hour of us messaging them. He cleaned the drains and ... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13859-we-had-an-awwful-smell-and-gross-sludge-coming-up-from-our-kitchen-drains.html) - [ Kimberly Orcutt ★★★★★ Colin and Nick were both professional, friendly, and went above and beyond to help us with our plumbing issues. They fit us in quickly and would highly recommend them to others. ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13756-colin-and-nick-were-both-professional-friendly-and-went-above-and-beyond-to-help.html) - [ James McKay ★★★★★ We called Colin the plumber and they were able to come the next day (it wasn’t an emergency.). Nick was honest by telling us that we need to call a contractor first, before he could do the plumbing... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13763-we-called-colin-the-plumber-and-they-were-able-to-come-the-next-day.html) - [ James Chodak ★★★★★ My water heater died today and we had water all over the basement floor. We called Colin at 11 am on a Saturday morning, he called back right away and was able to come over at 4:30, by 5:45 was had... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13711-my-water-heater-died-today-and-we-had-water-all-over-the-basement-floor.html) - [ Spencer D ★★★★★ Quick and easy, best prices around for a top tier service!! ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13666-quick-and-easy-best-prices-around-for-a-top-tier-service.html) - [ Nikki Butler ★★★★★ A huge thank you to Colin for getting our leaky basement pipes fixed and getting the clogged drain cleared out! I appreciate the detailed explanations of what was wrong and what you would need to d... ](https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13881-a-huge-thank-you-to-colin-for-getting-our-leaky-basement-pipes-fixed-and.html) [](#) [](#) [ Schedule Online ](# "Schedule Online") [ CALL: 585 978 3222 ](tel:5859783222 "CALL: 585 978 3222") ## Discover Our Plumbing Services - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/75/toilet-cleaning-75212076.jpeg)### Clogged Toilets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/toilet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/8a/drain-cleaning-2-8a41fa63.jpeg)### Drain Cleaning ](https://west-henrietta.colintheplumberllc.com/drain-cleaning-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/f9/plumbing-ada-f9ae8c21.jpeg)### Leaking Faucets ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/faucet-plumbers-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/29/pipe-repairs-29dcb703.jpeg)### Repiping ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/7c/tankless-7c5d8860.jpeg)### Water Heaters ](https://west-henrietta.colintheplumberllc.com/water-heaters-west-henrietta/tankless-water-heater-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/94/plumbing-commercial-94bb1f23.jpeg)### Commercial Plumbing ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/commercial-plumbing-west-henrietta.html) - [ ![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/ac/leak-locating-acb3a6b4.jpeg)### Leaking Pipe ](https://west-henrietta.colintheplumberllc.com/west-henrietta-plumbers/leak-detection-west-henrietta.html) [](#) [](#) [![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg)![Call Colin The Plumber Now!](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/1e/team-1-1e1c4cac.jpeg) ## Call Colin The Plumber Now! The team at Colin The Plumber are ready to take your call right now, or schedule service online through our form. Call and speak with us today! CALL: 585 978 3222 ](tel:5859783222) [![Colin The Plumber West Henrietta](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/53/logo-166x100-5327a82c.png)](https://west-henrietta.colintheplumberllc.com/) Colin The Plumber LLC, 1419 Empire Blvd Webster, NY 14580, United States. Tel: [585-978-3222](tel:5859783222), [585-730-2418](tel:5857302418) \*Conditions apply, not applicable with any other offer, nor off any trip or diagnostic fee, or previous service. No cash value. Call For details. \*Additional terms for sump pump monitor offer, NightEye monitor available with purchase of a Liberty SJ10A back up pump, conditions apply, not applicable with any other offer or discount, calls for details. ![Proud Member](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/02/2025-proud-member-footer-0286a2b2.png) --- [](http://facebook.com/colintheplumberllc) [](https://instagram.com/colintheplumberllc) [](https://www.google.com/search?q=Colin+The+Plumber+LLC) Satisfied Customer Testimonials Colin The Plumber West Henrietta Marketing & Website: [![](https://west-henrietta.colintheplumberllc.com/templates/pmtheme/cache/c4/plumbermarketing-wide-30b-c4074a2e.png)](https://plumbermarketing.com/) First Name \* Last Name \* Phone Number \* Email Address \* Zip Code \* City \* Street \* Preferred Date \* Service Required \* Describe Your Problem \* 1000 characters left [ Schedule Online ](https://west-henrietta.colintheplumberllc.com/call-colin-the-plumber/book-online.html "Schedule Online") [ CALL: 585-978-3222 ](tel:5859783222 "CALL: 585-978-3222") ## Schema ```json { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://west-henrietta.colintheplumberllc.com" }, { "@type": "ListItem", "position": 2, "name": "Why Colin", "item": "https://west-henrietta.colintheplumberllc.com/guarantee.html" }, { "@type": "ListItem", "position": 3, "name": "Testimonials", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews.html" }, { "@type": "ListItem", "position": 4, "name": "5 Star Review By Billy Moy", "item": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html" } ] } ``` ```json { "@context": "https://schema.org", "@type": "Review", "description": "Colin was great. Responded nearly immediately when I reached out and was able to make it over the same night within a few hours. He diagnosed the problem quickly and was able to fix it just as quick, all while staying conscious of the two sleeping kids a floor above. Would highly recommend Colin and will definitely be reaching out to him again with future plumbing needs.", "url": "https://west-henrietta.colintheplumberllc.com/guarantee/colin-the-plumber-reviews/13896-colin-was-great-responded-nearly-immediately-when-i-reached-out-and-was-able-.html", "datePublished": "2022-05-05T20:00:00-04:00", "publisher": { "@type": "Organization", "name": "Colin The Plumber LLC", "sameAs": "https://west-henrietta.colintheplumberllc.com" }, "inLanguage": "en", "itemReviewed": { "@type": "LocalBusiness", "name": "Colin The Plumber LLC", "image": "https://west-henrietta.colintheplumberllc.com/images/colin-the-plumber/colllin-about-us.png", "sameAs": "https://colinplumbing.com/", "address": { "@type": "PostalAddress", "streetAddress": "1419 Empire Blvd", "addressCountry": "US", "addressLocality": "Webster", "addressRegion": "NY", "postalCode": "14580" }, "telephone": "+15859783222" }, "author": { "@type": "Person", "name": "Billy Moy", "url": "https://www.facebook.com/ColinThePlumberLLC/reviews" }, "reviewRating": { "@type": "Rating", "ratingValue": "5", "worstRating": 0, "bestRating": 5 } } ```